Last updated: 10/12/2026

These Terms of Service ("Terms") govern your use of triggeredandtrue.com (the "Service"), operated by Laura Duncan LLC ("we," "us," or "our").

By using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

Eligibility. The Service is intended for adults aged 18 and over.

Severability. If any part of these Terms is found invalid or unenforceable, the rest of these Terms remains in effect.

Entire Agreement. These Terms, together with our Privacy Policy and Cookie Policy, are the entire agreement between you and us regarding the Service.

1. About the Service

The Service shares information about the Triggered and True podcast, hosted by Laura Duncan and Brian Freise, and related resources. It includes:

• information about podcast episodes, and short video clips

• information about the book Above All Else, with links to buy it from third-party retailers

• a signup form for the Weekly Dose of Compassion newsletter

• a contact form

• press materials

• links to other websites, including podcast platforms and lauraduncan.com

2. Not Therapy or Medical Advice

Content on the Service is provided for general educational, inspirational, and faith-based purposes. It is not medical, psychological, or psychiatric advice, diagnosis, or treatment, and it is not a substitute for care from a licensed physician, therapist, counselor, or other qualified professional.

The hosts share personal experience and faith-based teaching. They do not provide content on the Service as licensed therapists, counselors, or medical professionals.

Using the Service, signing up for the newsletter, buying the book, or contacting us does not create a therapist-client, counselor-client, physician-patient, or other professional relationship.

Coaching, courses, and other services offered by Laura Duncan are provided through lauraduncan.com under that site's own terms. They are not offered or sold through the Service.

Do not ignore, delay, or stop professional care because of anything on the Service. Decisions about your health should be made with a qualified professional who knows your situation.

Faith-based content. Content on the Service reflects a Christian perspective and includes spiritual and biblical material. It is offered to those who choose to engage with it.

3. Emergency and Crisis Situations

The Service is not a crisis service, and messages sent through it are not monitored for emergencies.

If you are in crisis, or worried about your safety or someone else's, contact emergency services or a crisis line right away.

In the United States, call or text 988 to reach the 988 Suicide & Crisis Lifeline, or visit 988lifeline.org. For immediate danger, call 911. Outside the United States, contact your local emergency number.

4. Use of the Service

You agree to use the Service only in accordance with applicable laws.

You may not:

• use the Service for unlawful, harmful, or fraudulent purposes

• interfere with or disrupt the Service

• attempt to gain unauthorized access to systems or data

• misuse forms, send spam, or submit automated or false submissions

We may restrict access to the Service if we detect misuse.

5. Messages, Stories, and Submissions

When you contact us or submit content through the Service, you allow us to store and use it to respond to you and to operate the Service.

Messages sent through the Service are not confidential and are not protected by any professional privilege. Please do not include medical, clinical, or other sensitive details.

Listener stories and questions. If you send us a story or question, we may ask your permission to share it on the podcast or the Service. We only share it if you agree, we share it anonymously, and we never include your name or identifying details. If you give permission, you grant us a non-exclusive, royalty-free right to use, edit for length or clarity, and publish that content for those purposes.

You may withdraw your permission at any time by contacting us. We will stop any future use and remove the content from places we control. Episodes that have already been released may remain available.

You are responsible for making sure that anything you send us is lawful and does not infringe anyone else's rights.

6. Newsletter

If you sign up for the Weekly Dose of Compassion, you will receive emails from Laura Duncan LLC, which may include occasional offers. The newsletter is delivered through Kajabi. Every email includes an unsubscribe link. See our Privacy Policy for details.

7. Purchases and Third-Party Sites

No purchases or payments are made on the Service.

The book Above All Else is sold through third-party retailers, such as Amazon. Courses and other offerings linked from the Service are sold on lauraduncan.com. Any purchase you make on those sites is between you and that seller, under that seller's terms, prices, delivery, and refund policies.

The Service links to other websites and platforms, including Apple Podcasts, YouTube, Spotify, Amazon, and lauraduncan.com. We are not responsible for their content, availability, or data practices. Your use of them is subject to their own terms and policies.

8. Intellectual Property and Use of Content

Unless otherwise stated, the content on the Service, including text, design, graphics, audio, video, and the names and logos of Triggered and True and The Compassion Method, is owned by or licensed to Laura Duncan LLC or its contributors.

You may listen to, view, read, and share links to content on the Service for personal, non-commercial use.

You may not:

• copy, reproduce, re-upload, or redistribute episodes, video, audio, or written content

• create derivative works, such as clips, transcripts, translations, or compilations, without permission

• use our names, logos, or other branding in a way that suggests endorsement or affiliation

Short quotations with credit and a link to the Service are permitted for commentary, reviews, or news reporting.

Press materials. Photos and book assets in the Press section may be used by media to cover the podcast, the book, or the hosts, with credit. They may not be altered in a misleading way or used in advertising without permission.

9. Testimonials and Results

Testimonials and reviews on the Service reflect the personal experiences of the people who shared them. They are not a guarantee or promise of results, and your experience may differ.

Some people quoted on the Service have worked with Laura Duncan LLC, including as independent contractors.

Outcomes depend on personal circumstances, including factors outside our control. We do not promise that any particular result will come from the podcast, the book, or any other content.

Ratings shown on the Service come from the retailer named alongside them and may change.

10. Availability and Changes

We may update, change, suspend, or discontinue any part of the Service at any time. We do not guarantee that the Service will be uninterrupted or error-free.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available." To the fullest extent permitted by law, we make no warranties about its accuracy, reliability, or availability, or that it is free from errors or security vulnerabilities.

12. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

• indirect, incidental, special, or consequential damages

• loss of data, revenue, or profits

• service interruptions or technical failures

• the actions, content, or services of third parties

• decisions made or actions taken based on content on the Service

Our total liability for any claim relating to the Service is limited to the amount you paid us, if any, to use the Service, unless applicable law requires otherwise.

13. Indemnification

You agree to indemnify and hold harmless Laura Duncan LLC from any claims, damages, or liabilities arising from:

• your use of the Service

• your violation of these Terms

• your violation of any law or the rights of a third party

14. Termination

We may suspend or end your access to the Service at any time if you violate these Terms, if required by law, or for security or operational reasons.

15. Governing Law and Disputes

These Terms are governed by the laws of the State of California, without regard to its conflict of law rules.

Any dispute arising from these Terms or the Service will be resolved in the state or federal courts located in California, and you consent to the jurisdiction of those courts.

Nothing in this section limits any rights you have under consumer protection laws that apply where you live.

16. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with a new "Last updated" date. Continuing to use the Service after a change means you accept the updated Terms.

17. Contact

For questions about these Terms, contact:

Laura Duncan LLC

bfreise@triggeredandtrue.com