Privacy Policy
Privacy Policy
Privacy Policy
Last updated: 10/12/2026
This Privacy Policy explains how Laura Duncan LLC ("we," "us," or "our") collects, uses, and shares personal information when you use triggeredandtrue.com (the "Service"). Please read it together with our Terms of Service and Cookie Policy.
1. Who We Are
The Service is operated by Laura Duncan LLC, which is responsible for the personal information described in this policy. The podcast hosts, Laura Duncan and Brian Freise, read and respond to messages on its behalf. Our contact details are in Section 16.
2. Information We Collect
Information you give us
Contact form: your name, email address, the topic of your message, how you heard about us, and your message.
Newsletter signup: the details you enter in the signup form, such as your name and email address.
Emails you send us: anything you include in an email to us.
Information collected automatically
When you visit the Service, our analytics and hosting providers collect technical information, such as:
your IP address and approximate location (city level, based on your IP address)
your device, browser, and operating system
the pages you visit, how long you stay, and how you arrived at the Service
Information from the book link. Our link to buy the book on Amazon includes Amazon attribution parameters. These let Amazon measure the visits and purchases that came from the Service. Amazon collects and uses this information under its own privacy notice.
3. Health and Sensitive Information
The Service shares content about emotional health, grief, and faith. We do not ask for health information, and we ask that you do not include medical, clinical, or other sensitive details in forms or emails.
If you choose to share information of this kind, we use it only to respond to you. We do not sell it, use it for advertising, or share it beyond the service providers needed to deliver your message.
Where a law gives this information special protection, such as the consumer health data laws of Washington and Nevada, we handle it as that law requires.
HIPAA does not apply to the Service. Messages sent through the Service are not confidential and are not protected by any professional privilege.
4. How We Use Information
We use personal information to:
respond to your messages and requests
send the newsletter and related emails, if you signed up
share listener stories or questions, only with your permission
understand how the Service is used and improve it
keep the Service secure and prevent spam or misuse
comply with legal obligations
Listener stories. If you send us a story or question, we may ask your permission to share it on the podcast or the Service. We only share it if you agree, we share it anonymously, and we never include your name or identifying details.
5. Newsletter and Emails
The Weekly Dose of Compassion newsletter is sent by Laura Duncan LLC through Kajabi. The signup form is provided by Kajabi and loads from lauraduncan.com. Emails may include resources and occasional offers.
Every marketing email includes an unsubscribe link, and you can unsubscribe at any time. After you unsubscribe, we keep a minimal record of your email address so that we do not email you again.
6. How We Share Information
We share personal information only with:
the service providers listed in Section 7, which help us run the Service and process information on our behalf
authorities or others where required by law, or where needed to protect rights, safety, or security
We do not sell personal information. We do not run advertising on the Service, and we do not use personal information collected through it for targeted advertising.
7. Services We Use
As of the date above, the Service uses:
Framer: hosts the Service and delivers contact form messages to us by email. Framer's built-in site analytics do not use cookies.
Google Analytics: measures how the Service is used. It uses cookies and processes IP address, device, and usage information.
Google Search Console: shows how the Service appears in Google search results. It does not place cookies on your device.
Kajabi: provides the newsletter signup form and sends newsletter emails. Depending on the form's settings, it may load Google reCAPTCHA to block spam.
Cloudflare: stores and delivers the video clips and press downloads on the Service. It processes IP addresses to deliver files and may set a short-lived security cookie.
Our email provider: receives and stores the messages you send us.
Google processes the information collected through Google Analytics, Google Search Console, and reCAPTCHA under its own terms and privacy policy.
8. Cookies, Do Not Track, and Third-Party Tracking
We use cookies as described in our Cookie Policy.
Do Not Track. Some browsers can send a "Do Not Track" signal. The Service does not currently respond to these signals.
Third-party collection. Some of the providers listed in Section 7, including Google, may collect information about your online activities over time and across different websites when you use the Service. They do so under their own policies. We do not place advertising or retargeting tags on the Service.
Global Privacy Control. Where the law requires it, we treat a Global Privacy Control signal as a request to opt out of the sale or sharing of personal information. We do not currently sell personal information or use it for targeted advertising.
9. Links to Other Websites
The Service links to other websites, including Apple Podcasts, YouTube, Spotify, Amazon, and lauraduncan.com. Those sites collect and use information under their own policies, and any purchase or signup made there is governed by their terms.
10. International Transfers
Our service providers may process personal information in the United States and in other countries, which may have different data protection laws than the country where you live.
11. How Long We Keep Information
Contact messages: for as long as needed to respond and follow up, then deleted when no longer needed, unless the law requires us to keep them longer.
Newsletter subscribers: until you unsubscribe, plus a minimal record so that we do not email you again.
Analytics data: according to the retention period set in Google Analytics.
Hosting and delivery logs: according to each provider's standard retention period.
12. Security
We use reasonable measures to protect personal information. No system is completely secure, and email and web forms are not encrypted end to end, so please do not send sensitive information through them.
13. Your Rights and Choices
Depending on where you live, you may have the right to:
know what personal information we hold about you and receive a copy
correct inaccurate information
delete your information
object to or restrict certain uses of your information
withdraw consent where we rely on it
You can unsubscribe from our emails at any time using the link in any email.
How to make a request. Email us at the address in Section 16. We may need to verify your identity before acting on your request. We respond within the time required by the law that applies to you.
Authorized agents. Where the law allows, someone you authorize may make a request on your behalf. We may ask for proof of authorization and verify your identity.
Appeals. If we decline your request, we will explain why. Where the law gives you a right to appeal, you may appeal by replying to our response. If we deny your appeal, we will tell you how to contact your state attorney general.
Non-discrimination. We will not treat you differently for exercising your privacy rights.
If you are in the European Economic Area or the United Kingdom, you may also file a complaint with your local data protection authority.
14. Children
The Service is intended for adults aged 18 and over and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have, we will delete it. A parent or guardian who believes a child has shared personal information with us can contact us, and we will delete it.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date.
16. Contact
For questions about this Privacy Policy or to make a privacy request, contact:
Laura Duncan LLC
Last updated: 10/12/2026
This Privacy Policy explains how Laura Duncan LLC ("we," "us," or "our") collects, uses, and shares personal information when you use triggeredandtrue.com (the "Service"). Please read it together with our Terms of Service and Cookie Policy.
1. Who We Are
The Service is operated by Laura Duncan LLC, which is responsible for the personal information described in this policy. The podcast hosts, Laura Duncan and Brian Freise, read and respond to messages on its behalf. Our contact details are in Section 16.
2. Information We Collect
Information you give us
Contact form: your name, email address, the topic of your message, how you heard about us, and your message.
Newsletter signup: the details you enter in the signup form, such as your name and email address.
Emails you send us: anything you include in an email to us.
Information collected automatically
When you visit the Service, our analytics and hosting providers collect technical information, such as:
your IP address and approximate location (city level, based on your IP address)
your device, browser, and operating system
the pages you visit, how long you stay, and how you arrived at the Service
Information from the book link. Our link to buy the book on Amazon includes Amazon attribution parameters. These let Amazon measure the visits and purchases that came from the Service. Amazon collects and uses this information under its own privacy notice.
3. Health and Sensitive Information
The Service shares content about emotional health, grief, and faith. We do not ask for health information, and we ask that you do not include medical, clinical, or other sensitive details in forms or emails.
If you choose to share information of this kind, we use it only to respond to you. We do not sell it, use it for advertising, or share it beyond the service providers needed to deliver your message.
Where a law gives this information special protection, such as the consumer health data laws of Washington and Nevada, we handle it as that law requires.
HIPAA does not apply to the Service. Messages sent through the Service are not confidential and are not protected by any professional privilege.
4. How We Use Information
We use personal information to:
respond to your messages and requests
send the newsletter and related emails, if you signed up
share listener stories or questions, only with your permission
understand how the Service is used and improve it
keep the Service secure and prevent spam or misuse
comply with legal obligations
Listener stories. If you send us a story or question, we may ask your permission to share it on the podcast or the Service. We only share it if you agree, we share it anonymously, and we never include your name or identifying details.
5. Newsletter and Emails
The Weekly Dose of Compassion newsletter is sent by Laura Duncan LLC through Kajabi. The signup form is provided by Kajabi and loads from lauraduncan.com. Emails may include resources and occasional offers.
Every marketing email includes an unsubscribe link, and you can unsubscribe at any time. After you unsubscribe, we keep a minimal record of your email address so that we do not email you again.
6. How We Share Information
We share personal information only with:
the service providers listed in Section 7, which help us run the Service and process information on our behalf
authorities or others where required by law, or where needed to protect rights, safety, or security
We do not sell personal information. We do not run advertising on the Service, and we do not use personal information collected through it for targeted advertising.
7. Services We Use
As of the date above, the Service uses:
Framer: hosts the Service and delivers contact form messages to us by email. Framer's built-in site analytics do not use cookies.
Google Analytics: measures how the Service is used. It uses cookies and processes IP address, device, and usage information.
Google Search Console: shows how the Service appears in Google search results. It does not place cookies on your device.
Kajabi: provides the newsletter signup form and sends newsletter emails. Depending on the form's settings, it may load Google reCAPTCHA to block spam.
Cloudflare: stores and delivers the video clips and press downloads on the Service. It processes IP addresses to deliver files and may set a short-lived security cookie.
Our email provider: receives and stores the messages you send us.
Google processes the information collected through Google Analytics, Google Search Console, and reCAPTCHA under its own terms and privacy policy.
8. Cookies, Do Not Track, and Third-Party Tracking
We use cookies as described in our Cookie Policy.
Do Not Track. Some browsers can send a "Do Not Track" signal. The Service does not currently respond to these signals.
Third-party collection. Some of the providers listed in Section 7, including Google, may collect information about your online activities over time and across different websites when you use the Service. They do so under their own policies. We do not place advertising or retargeting tags on the Service.
Global Privacy Control. Where the law requires it, we treat a Global Privacy Control signal as a request to opt out of the sale or sharing of personal information. We do not currently sell personal information or use it for targeted advertising.
9. Links to Other Websites
The Service links to other websites, including Apple Podcasts, YouTube, Spotify, Amazon, and lauraduncan.com. Those sites collect and use information under their own policies, and any purchase or signup made there is governed by their terms.
10. International Transfers
Our service providers may process personal information in the United States and in other countries, which may have different data protection laws than the country where you live.
11. How Long We Keep Information
Contact messages: for as long as needed to respond and follow up, then deleted when no longer needed, unless the law requires us to keep them longer.
Newsletter subscribers: until you unsubscribe, plus a minimal record so that we do not email you again.
Analytics data: according to the retention period set in Google Analytics.
Hosting and delivery logs: according to each provider's standard retention period.
12. Security
We use reasonable measures to protect personal information. No system is completely secure, and email and web forms are not encrypted end to end, so please do not send sensitive information through them.
13. Your Rights and Choices
Depending on where you live, you may have the right to:
know what personal information we hold about you and receive a copy
correct inaccurate information
delete your information
object to or restrict certain uses of your information
withdraw consent where we rely on it
You can unsubscribe from our emails at any time using the link in any email.
How to make a request. Email us at the address in Section 16. We may need to verify your identity before acting on your request. We respond within the time required by the law that applies to you.
Authorized agents. Where the law allows, someone you authorize may make a request on your behalf. We may ask for proof of authorization and verify your identity.
Appeals. If we decline your request, we will explain why. Where the law gives you a right to appeal, you may appeal by replying to our response. If we deny your appeal, we will tell you how to contact your state attorney general.
Non-discrimination. We will not treat you differently for exercising your privacy rights.
If you are in the European Economic Area or the United Kingdom, you may also file a complaint with your local data protection authority.
14. Children
The Service is intended for adults aged 18 and over and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have, we will delete it. A parent or guardian who believes a child has shared personal information with us can contact us, and we will delete it.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date.
16. Contact
For questions about this Privacy Policy or to make a privacy request, contact:
Laura Duncan LLC
Last updated: 10/12/2026
This Privacy Policy explains how Laura Duncan LLC ("we," "us," or "our") collects, uses, and shares personal information when you use triggeredandtrue.com (the "Service"). Please read it together with our Terms of Service and Cookie Policy.
1. Who We Are
The Service is operated by Laura Duncan LLC, which is responsible for the personal information described in this policy. The podcast hosts, Laura Duncan and Brian Freise, read and respond to messages on its behalf. Our contact details are in Section 16.
2. Information We Collect
Information you give us
Contact form: your name, email address, the topic of your message, how you heard about us, and your message.
Newsletter signup: the details you enter in the signup form, such as your name and email address.
Emails you send us: anything you include in an email to us.
Information collected automatically
When you visit the Service, our analytics and hosting providers collect technical information, such as:
your IP address and approximate location (city level, based on your IP address)
your device, browser, and operating system
the pages you visit, how long you stay, and how you arrived at the Service
Information from the book link. Our link to buy the book on Amazon includes Amazon attribution parameters. These let Amazon measure the visits and purchases that came from the Service. Amazon collects and uses this information under its own privacy notice.
3. Health and Sensitive Information
The Service shares content about emotional health, grief, and faith. We do not ask for health information, and we ask that you do not include medical, clinical, or other sensitive details in forms or emails.
If you choose to share information of this kind, we use it only to respond to you. We do not sell it, use it for advertising, or share it beyond the service providers needed to deliver your message.
Where a law gives this information special protection, such as the consumer health data laws of Washington and Nevada, we handle it as that law requires.
HIPAA does not apply to the Service. Messages sent through the Service are not confidential and are not protected by any professional privilege.
4. How We Use Information
We use personal information to:
respond to your messages and requests
send the newsletter and related emails, if you signed up
share listener stories or questions, only with your permission
understand how the Service is used and improve it
keep the Service secure and prevent spam or misuse
comply with legal obligations
Listener stories. If you send us a story or question, we may ask your permission to share it on the podcast or the Service. We only share it if you agree, we share it anonymously, and we never include your name or identifying details.
5. Newsletter and Emails
The Weekly Dose of Compassion newsletter is sent by Laura Duncan LLC through Kajabi. The signup form is provided by Kajabi and loads from lauraduncan.com. Emails may include resources and occasional offers.
Every marketing email includes an unsubscribe link, and you can unsubscribe at any time. After you unsubscribe, we keep a minimal record of your email address so that we do not email you again.
6. How We Share Information
We share personal information only with:
the service providers listed in Section 7, which help us run the Service and process information on our behalf
authorities or others where required by law, or where needed to protect rights, safety, or security
We do not sell personal information. We do not run advertising on the Service, and we do not use personal information collected through it for targeted advertising.
7. Services We Use
As of the date above, the Service uses:
Framer: hosts the Service and delivers contact form messages to us by email. Framer's built-in site analytics do not use cookies.
Google Analytics: measures how the Service is used. It uses cookies and processes IP address, device, and usage information.
Google Search Console: shows how the Service appears in Google search results. It does not place cookies on your device.
Kajabi: provides the newsletter signup form and sends newsletter emails. Depending on the form's settings, it may load Google reCAPTCHA to block spam.
Cloudflare: stores and delivers the video clips and press downloads on the Service. It processes IP addresses to deliver files and may set a short-lived security cookie.
Our email provider: receives and stores the messages you send us.
Google processes the information collected through Google Analytics, Google Search Console, and reCAPTCHA under its own terms and privacy policy.
8. Cookies, Do Not Track, and Third-Party Tracking
We use cookies as described in our Cookie Policy.
Do Not Track. Some browsers can send a "Do Not Track" signal. The Service does not currently respond to these signals.
Third-party collection. Some of the providers listed in Section 7, including Google, may collect information about your online activities over time and across different websites when you use the Service. They do so under their own policies. We do not place advertising or retargeting tags on the Service.
Global Privacy Control. Where the law requires it, we treat a Global Privacy Control signal as a request to opt out of the sale or sharing of personal information. We do not currently sell personal information or use it for targeted advertising.
9. Links to Other Websites
The Service links to other websites, including Apple Podcasts, YouTube, Spotify, Amazon, and lauraduncan.com. Those sites collect and use information under their own policies, and any purchase or signup made there is governed by their terms.
10. International Transfers
Our service providers may process personal information in the United States and in other countries, which may have different data protection laws than the country where you live.
11. How Long We Keep Information
Contact messages: for as long as needed to respond and follow up, then deleted when no longer needed, unless the law requires us to keep them longer.
Newsletter subscribers: until you unsubscribe, plus a minimal record so that we do not email you again.
Analytics data: according to the retention period set in Google Analytics.
Hosting and delivery logs: according to each provider's standard retention period.
12. Security
We use reasonable measures to protect personal information. No system is completely secure, and email and web forms are not encrypted end to end, so please do not send sensitive information through them.
13. Your Rights and Choices
Depending on where you live, you may have the right to:
know what personal information we hold about you and receive a copy
correct inaccurate information
delete your information
object to or restrict certain uses of your information
withdraw consent where we rely on it
You can unsubscribe from our emails at any time using the link in any email.
How to make a request. Email us at the address in Section 16. We may need to verify your identity before acting on your request. We respond within the time required by the law that applies to you.
Authorized agents. Where the law allows, someone you authorize may make a request on your behalf. We may ask for proof of authorization and verify your identity.
Appeals. If we decline your request, we will explain why. Where the law gives you a right to appeal, you may appeal by replying to our response. If we deny your appeal, we will tell you how to contact your state attorney general.
Non-discrimination. We will not treat you differently for exercising your privacy rights.
If you are in the European Economic Area or the United Kingdom, you may also file a complaint with your local data protection authority.
14. Children
The Service is intended for adults aged 18 and over and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have, we will delete it. A parent or guardian who believes a child has shared personal information with us can contact us, and we will delete it.
15. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last updated" date.
16. Contact
For questions about this Privacy Policy or to make a privacy request, contact:
Laura Duncan LLC